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Symphony Space is dedicated to providing all of our patrons with a pleasurable experience and a comfortable environment. The following information should provide you with answers to questions you may have upon visiting our theater.

Wheelchair-accessible seats are available for purchase online, in person, and over the phone at the Symphony Space Box Office.

  • The lobby elevator serves all levels of Symphony Space.
  • Ushers are available for assistance.
  • Assistive listening devices are available free of charge. Please check with an usher upon arrival.
  • Live captioning (CART) is available for all Selected Shorts performances at Symphony Space.
  • Restrooms with accessible features are located inside the Sharp Theatre and on the Thalia level.
  • Guide dogs are gladly accommodated. Please inquire when buying tickets.

If you need further assistance, please call our Box Office at 212-864-5400. The Box Office phone lines are open Tuesday-Saturday from 2pm-6pm when there is a paid event at our theater. You can email our Box Office daily at [email protected].


For those in need, we have designated wheelchair-accessible seating as well as a ramp with access to the orchestra section. Please refer to the seating chart or call the Box Office at 212.864.5400 with any questions.


The Thalia Theatre is accessible via elevator from the main lobby or through the entrance to the Thalia lobby located on 95th. Ramps are available on either side of our Theatre.

Assistive Listening

We offer infrared hearing devices that can be used in any seat during any performance in the Sharp or Thalia. The devices are free to use. To request an assistive listening device, patrons should see the House Manager. Box Office staff and ushers can help direct you. Please have a valid form of identification on hand (eg. Driver's License, student ID, etc.).

We do not currently use hearing loop technology.

Persons with Disabilities

Symphony Space offers special membership prices for patrons with disabilities. Symphony Space also offers discounted tickets for patrons with disabilities. These tickets may be purchased at the Senior price (when Senior pricing is available) by visiting our Box Office at 95th & Broadway Tuesday-Saturday from 3pm-6pm or by calling 212.864.5400 Tuesday-Saturday from 2pm-6pm when there is a paid event at our theater. You may also contact us by email daily at [email protected]. Please note that this discount will not apply to performances by Visiting Presenters. Should you have any questions, please e-mail [email protected].