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About Symphony Space

Job Opportunities

Development Assistant

Symphony Space seeks a highly motivated and dynamic Development Assistant. Reporting to the Director of Development, this position works closely with all members of the staff to coordinate and implement a variety of fundraising activities.

Responsibilities include:

  • Assisting in building relationships with Symphony Space members by serving as a point of contact
  • Receiving, processing, tracking, and assisting in the acknowledgment of all donations
  • Preparing reports to track development goals
  • Assisting in the production and implementation of all printed and electronic fundraising communications, including season brochure, appeal, and gala direct mailings as well as website, email marketing, and social media messaging
  • Managing membership renewal e-mails and letters
  • Maintaining donor database, donor mailing lists and donor files
  • Assisting in the coordination and execution of all cultivation, stewardship, and fundraising events, including an annual gala
  • Maintaining department budget, manage vendor relations and payments
  • Supporting the operations of the department as a whole

Requirements: The ideal candidate will have a minimum of two years of administrative experience, excellent customer service skills, and a passion for the arts.

Additional essential characteristics include:

  • Bachelor’s Degree
  • Superb attention to detail and highly organized
  • Strong written and verbal communication skills
  • Flexibility on evening and weekend hours as needed
  • Ability to take initiative, problem-solve, and master new technologies
  • Track record as an enthusiastic, collaborative, dependable team player
  • Ability to handle a high volume of work and complete tasks efficiently and accurately
  • Familiarity with database management
  • Strong computer skills, including MS Word, Excel and PowerPoint
  • Experience with CRM database software and MailChimp/dotMailer preferred

We offer a competitive salary and a benefit package that includes health insurance; life and long term disability insurance, flexible spending plan; annuity plan; and three (3) weeks’ vacation.

Please submit your resume, salary requirements, and two (2) writing samples to:

Brenda Murad, Director of Development, [email protected]

No phone calls please.

Digital Marketing Manager

Symphony Space seeks an energetic, creative, and collaborative Digital Marketing Manager to join its high-volume Marketing Department.

Responsibilities include but are not limited to:

  • Oversee the implementation of, usage of, and interaction between systems intended to expand reach, gather data, and increase sales and contributions
  • Manage CRM and website projects
  • Oversee the day to day management of data sharing across the organization in order to provide effective, useful insight
  • Identify areas of opportunity around technology-based systems related to ticketing, CRM, and web applications that can enable the organization to use tools more effectively
  • Work with all departments to assist the organization in understanding overall trends, challenges, and strategic opportunities for the future
  • Work with our digital marketing and website agencies to implement campaigns, change requests, and other tasks as required
  • Track and synthesize results of all marketing initiatives
  • Manage daily website maintenance
  • Manage consulting web programmer(s) as needed
  • Implement and advise on best practices for all email marketing including weekly newsletters, pre-show and post-show messaging, customer loyalty-based initiatives, membership, etc.

Qualifications:

  • 3-5 years of experience managing complex web and CRM projects with knowledge of content management systems (CMS), web design and architecture, basic HTML, email marketing systems (DotMailer and MailChimp), Google Analytics, Google Tag Manager, financial, fundraising, and ticketing Systems (Spektrix)
  • Knowledge of digital advertising, web analytics, search engine optimization, search engine marketing, email strategy, and online fundraising
  • Strong writing and communication skills, with experience in understanding the needs of individuals whose skillsets are diverse
  • Excellent time-management skills. Must be able to manage a large volume of requests in a time-critical environment
  • Professional demeanor and strong work ethic
  • Knowledge of cutting-edge technology and ability to keep abreast of new developments as they relate to Symphony Space’s needs
  • Ability and enthusiasm for working in a collaborative environment. Experience working in a theater/non-profit organization setting highly desired

The Digital Marketing Manager reports directly to the Senior Director of External Affairs & Institutional Planning.

This position is expected to attend key events, scheduled at various times, including evenings, throughout the season.

Comprehensive benefits package.

Email cover letter and resume with Digital Marketing Manager in the subject line to [email protected]

Usher

Responsibilities

  • Provide courteous customer assistance by greeting, directing, and escorting patrons to their seats, and answering questions.
  • Stuffing and distributing program
  • Light clean-up after shows.

Requirements

  • Dependable
  • Neat
  • Interested in interacting with the general public.

Training is provided. Uniform to be worn on the job is long sleeve black shirt, black pants and dark shoes. Weekly schedule of 5 to 20 hours generally available, daytime and/or evening.

Starting wage: $13.00/hour.

Interested persons should send a cover letter and resume to Corinne Maikarfi, Head of House Management, at [email protected].

Assistant Producer for Performing Arts Programs

Assistant Producer for Performing Arts Programs

Symphony Space seeks an Assistant Producer with 2-3 years of producing or production management experience for our Performing Arts Department.

This full-time, salaried position supports the Director of Performing Arts to ensure the smooth and professional production of all department events. The department produces over 75 events per season in a diverse calendar of music, theatre, dance, family, and lecture programs.

Representative responsibilities include:

  • Drafting offer letters and artist contracts
  • Creating and maintaining a master calendar for the department
  • Creating event program copy and notes; creating marketing copy for website and print
  • Researching artists and content for future seasons
  • Advancing pre-production aspects of performances:
    • Coordination with Marketing, Development and Tech, including content gathering (images, videos, bios, artist blogs, technical questionnaires, etc.)
    • Processing of artist payments and other invoices
    • Scheduling rehearsals and soundchecks for events
  • Overseeing artist services: hospitality, travel and accommodations
  • Representing Symphony Space at select live performances as on-site producer
  • Overseeing department intern

Qualifications:

The ideal candidate will be well-organized, detail- oriented, able to work independently, and have:

  • At least 2-3 years of event coordination/producing or equivalent experience
  • A demonstrable interest in the arts, producing and talent management
  • Familiarity and understanding of the NYC performing arts community
  • A proven ability to manage competing priorities
  • Strong written and verbal communication skills

Candidates with a music background will be given extra consideration.

Please email cover letter, salary requirements and resume to Darren Critz, [email protected] with “Assistant Producer” in the subject line. A writing sample is encouraged but not required. Potential candidates will be contacted. No phone calls, please.