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About Symphony Space

Job Opportunities

Usher

Responsibilities

  • Provide courteous customer assistance by greeting, directing, and escorting patrons to their seats, and answering questions.
  • Stuffing and distributing program
  • Light clean-up after shows.

Requirements

  • Dependable
  • Neat
  • Interested in interacting with the general public.

Training is provided. Uniform to be worn on the job is long sleeve black shirt, black pants and dark shoes. Weekly schedule of 5 to 20 hours generally available, daytime and/or evening.

Starting wage: $15.00/hour.

Interested persons should send a cover letter and resume to Corinne Maikarfi, Head of House Management, at [email protected].

House Manager

The House Manager’s primary responsibility is to ensure the comfort, safety and security of our patrons. The House Manager assures that all front of house protocols are met.

Additional Responsibilities & Duties Include:

  • Supervise, assign and oversee ushers and volunteers.
  • Assure that safety and security protocols are met.
  • Work closely with the box office and production management to resolve seating issues and assure prompt curtain times.
  • Inform appropriate Staff of maintenance needs of the theatre spaces; including working with the Production Support Staff with regard to temperature control.
  • Track attendance at performances. Supervise operation of concessions.
  • Become knowledgeable about first aid and willing to take instruction in CPR and to be certified as a Fire Guard for the theatre.
  • Assist and monitor volunteers, including, specifically concessions; provide inventory accounting of concessions after each event; and other duties, as assigned
  • In all ways, act in the best interests, health and safety of the patrons and the property of Symphony Space.
  • Perform other duties as assigned.

Qualifications:

  • Have prior customer service experience
  • Must be personable and committed to providing a top-notch patron experience.
  • Be highly organized, detail-oriented, and dependable and able to work well under pressure.
  • Able to work with the public and as part of a team.
  • Ability to maintain a flexible and diverse work schedule; weekly schedule of 10-15 hours generally available / WEEKEND SCHEDULE MAINLY, daytime and/or evening.
  • WEEKEND (SATURDAY & SUNDAY) availability is a MUST.
  • Knowledge of or willingness to learn electronic operations and theatrical equipment.

Starting wage: $17.00/per hour

Interested persons should send a cover letter and resume to Corinne Maikarfi, Head of House Management at [email protected]