Institutional Profile: Symphony Space has a $5.5M operating budget and presents/produces over 350 programs in music, theatre/cabaret, film, literature, and children’s programs, reaching 80,000 audience members annually. It also produces the popular radio program, Selected Shorts, which is carried on public radio stations throughout the U.S. and Symphony Space Live, recordings of its live shows available online through its website. Its acclaimed education programs annually reach 9,000 public schools students and 900 adult literacy students. In addition, more than 375 events are presented at Symphony Space through its rental programs.
Benefits: Benefits for full time employees include three weeks annual vacation, medical and dental insurance plans, life insurance, flexible spending plan, employee-contributed annuity plan through TIAA-CREF.
INTERACTIVE MARKETING MANAGER
Immediate opening for Interactive Marketing Manager to oversee all aspects of our online assets. Responsibilities include but are not limited to:
-Manage website and/or staff and consultants working on website, on enhancement of multi-media capabilities (video, podcasts, live webcasts, etc), testing, and troubleshooting
- Maintain consistent training for current and incoming production staff on content updates
-Optimization of images, audio and video content for web
-Maintain content on external sites (FaceBook, Twitter, YouTube, etc)
-Design and direct marketing initiatives including banner ads, e-mail campaigns, e-newsletters, on-line surveys and more
-Collaborate with marketing team to deliver innovative, quality web designs that are consistent with the brand and organization's mission
-Manage and report on the progress of any consultants such as a Web Producer
-Create appropriate information architecture, in collaboration with marketing, for new pages or sections
-Monitor site traffic and user behavior and issue regular reports
-Initiate efforts to increase site traffic through content and search engine optimization
-Act as Project Manager for any new websites or apps being created for the institution
-Interact with outside vendors and internal constituents
-Assist with print design when needed (including postcards, posters, programs, flyers, signage, etc)
-Edit video content for web
Qualifications:
- 3+ year(s) of experience managing a LAMP server, including strong PHP/MySQL programming skills.
- Understanding of server concepts like htaccess and ssh access.
- Experience with required front-end languages (HTML, php, javascript, some AJAX [mostly through Prototype], CSS).
- Ability to create compelling Web assets (graphics, occasional light video editing).
- Knowledge of HTML and ability to troubleshoot formatting errors as they arise.
- 1+ year experience creating HTML newsletters.
- Capable of moderating and participating in online conversations about the brand and our produced events.
- Proficiency with Adobe Photoshop.
- Knowledge of iMovie for light video editing.
- Expertise in social networking content and management tools
- Strong writing and communication skills.
- Excellent time-management skills. Must be able to manage a large volume of requests in a time-critical environment.
- Professional demeanor and strong work ethic.
- Knowledge of cutting-edge technology and ability to keep abreast of new developments as they relate to Symphony Space's needs are highly desirable.
- Knowledge of Blackbaud's Patron's Edge Online is a plus.
The Interactive Marketing Manager reports directly to the Director of Marketing who oversees a department that also includes the Literature Brand Manager, Box Office Manager, Assistant Marketing Manager, Marketing Assistant, Graphic Designer, interns, and several consulting companies, including public relations consultants. The Interactive Marketing Manager is expected to attend key events, scheduled at various times, including evenings, throughout the season.
Email letter, resume and link to online portfolio (if available), with Manager Job in the subject line, to:
JOHANNA THOMSEN
Director of Marketing
Symphony Space
2537 Broadway
NY NY 10025
Johanna.thomsen@symphonyspace.org
Internships
Symphony Space has internships available for the summer.
The Symphony Space Internship Program offers excellent professional/educational experience and training in the areas of arts administration and production. All interns are individually supervised by department staff and will have regular consultations with our Internship Program Consultant. All interns are involved in our day-to-day operations and attend departmental meetings and monthly staff meetings. Additionally, there are career development seminars led by Symphony Space professionals and guests. College credits may be available.
Time: May - August, 2012. Hours vary - see descriptions below.
Deadline for intern applications: We are currently reviewing resumes for the summer.
Candidates: Undergraduate or graduate students and recent graduates.
Stipend: Summer internships are unpaid. College credit may be available.
How to apply: Please e-mail your resume and cover letter indicating area of interest. Please put "Internship in ___" filling in the name of the internship that interests you in the subject line. For example: "Internship in Education."
Send to:
Jenny Clarke, Intern Consultant
Symphony Space
2537 Broadway
New York, NY
10025-6990
E-mail: internship@symphonyspace.org
No calls, please.
Internships are offered in the following areas:
Intern to the Artistic Director - The intern works with the Artistic Director of Symphony Space, Laura Kaminsky. The intern is responsible for assisting Ms. Kaminsky with the preparation and administration of Symphony Space programming, with a strong emphasis on music programs. The intern to the Artistic Director must have a high level of administrative and organizational skills and the ability to read music. 20 hours per week during office hours.
Performing Arts Department - The intern assists the Performing Arts Department of Symphony Space on the production of the annual free Wall to Wall music marathon; music programs in our two theatres; dance and theatre programs; and live performances and film screenings for family audiences. 30 hours per week.
Audio - The Audio Intern works on Symphony Space Live Online Streaming Service, recordings of select music programs performed live at Symphony Space during the past several years, and now available through our website. Assignments involve editing audio files of the event recordings; updating and maintaining web content for the Symphony Space Live site, and assisting with rights/inventory management. The Audio Intern works with the Senior Manager of Business Development. Audio editing experience with Audacity preferred. 30 hours per week.
Literary Department - The Literary Intern provides assistance to the producers in all aspects of the literary department programs which include Selected Shorts: A Celebration of the Short Story, a 12 program live reading series; the Thalia Book Club, a series that brings authors into conversation with the audience about new books and classics, with readings by actors; the Thalia Kids' Book Club for kids ages 9-12; the Selected Shorts Radio Series, a 52-week series co-produced with WNYC and broadcast on public radio stations nationwide; Selected Shorts on CD; Selected Shorts on Tour; Bloomsday on Broadway; and a program produced with the Education Department, Selected Shorts: All Write! 30 hours per week.
Education - The Education Intern assists in the administration of Symphony Space's education programs: The Curriculum Arts Project, an arts education program focusing on the social studies curriculum that serves New York City public school students and their teachers; and Selected Shorts: All Write!, an adult literacy program modeled on Symphony Space's nationally acclaimed Selected Shorts program, which serves New York City adult literacy students and their teachers. The Education Intern works closely with the Education Director and Manager of Education Programs. 30 hours per week.
Marketing - The Marketing Intern provides assistance with the implementation of all marketing activities at Symphony Space. The marketing department is responsible for publicizing more than 200 events annually through advertising, brochures, fliers, press releases, special promotions and the website. 30 hours per week.
Social Media - This internship is specifically focused on using social media tools to increase our visibility and the traffic of the Symphony Space website and Symphony Space Live (SSL), a collection of programs recorded live at Symphony Space, which may be downloaded at our website. The intern creates and implements a social media strategy, including researching, analyzing data, monitoring results, participating in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc. and generally keeping Symphony Space well connected with the broader social media world. 20 hours per week.
Development (fundraising) - The Development Intern works on individual and institutional giving, membership and special events. The internship involves research, writing, database maintenance and general administrative duties. 30 hours per week.
Business Administration - The Business Administration Interns work on the sales and distribution of CDs from our literature series, Selected Shorts: A Celebration of the Short Story and the development and marketing of additional Symphony Space-related merchandise. This position is a great opportunity to learn about the overall operation of Selected Shorts branding activities involving the publishing industry, program distribution, and public radio. The interns work closely with the Senior Manager of Business Development and assist with general administration. 30 hours per week.
Accounting - The Accounting Intern works closely with the Director of Finance in providing general administrative support and also assisting in the weekly accounts payable. The position is a good opportunity to gain skills in bookkeeping and non-profit administration in general. 20 hours per week.
IT - The IT intern works with the Director of Information Technology on the business of running an IT support organization for a non-profit. Candidates should be organized, capable of general administration duties (data entry, filing etc.) and willing to 'roll up their sleeves' and learn/sharpen support skills for Windows and Mac OS computers, printers etc. in a 30+ user environment. This is a great opportunity to learn both the 'nuts and bolts' skills required for support IT as well as an introduction to the business of support IT. 30 hours per week.
Film - The intern provides administrative support to the Film Department, including collection of information for marketing and submission of internal event notices. 10 hours per week.
Events - The Events Intern's focus is the Bar Thalia, (named after the Thalia theatre, the more intimate of Symphony Space’s two stages). The Bar provides all catering services at Symphony Space, and operates as a café offering a full bar and small plated food to the general public and to patrons of Symphony Space. The Bar also presents live performances ranging from spoken word to music to comedy as well as specialty events, such as wine tastings. The Events Intern reports to the Bar Thalia General Manager, but also works closely with the Marketing Department and Artistic Director. The Intern has exposure to all aspects of running the Bar but focuses his/her efforts on:
-booking and following-up on parties to be held at the Bar and other locations in the facility
-researching and booking performers for live performances in the Bar
-assisting in marketing efforts and promotional offers, including updating the Bar’s website; keeping the Bar well connected with the broad social media world (Facebook, Twitter, blogging, etc); creating and distributing fliers; mailings, newsletters, etc.
-performing administrative tasks, including preparing schedules, processing and maintaining financial files.
Candidates with a strong interest in event planning, marketing, booking live performances or hospitality management will find this internship of interest. Computer skills, especially familiarity with Word and Excel, are helpful. Will include some evening hours. 30 hours per week.
See How to Apply above. For questions, contact Jenny Clarke, Internship Program Consultant, at internship@symphonyspace.org
