House Guidelines
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General Information

You must speak with Corinne Maikarfi, Head of House Management, via email (corinne.maikarfi@symphonyspace.org) or phone (212.864.1414 x280) no later than two weeks before your event to discuss all necessary house needs.

Front-of-House Staff

Symphony Space provides all front-of-house staff including:

  • A House Manager responsible for supervising all front-of-house functions
  • Ushers responsible for tearing tickets, handing out programs and directing patrons to their seats
  • Concierge in the lobby for purposes of safety and/or audience control

Producer's Personnel

You must provide the House Manager with a list of personnel requiring access to the Theatre no later than 24 Hours prior to load-in. All others requesting entry must have tickets, or will be denied admittance to the Theatre for security reasons.

Use of House

All theatre Fire Lanes including but not limited to aisles, staircases, café areas and corridors must be kept clear at all times of people and effects.

Any front-of-house effects or special décor such as display materials, easels, tables, banners, etc. must be approved by the House Manager. The placement of special décor or effects must be strictly adhered to as advised by the House Manager.

Concessions

You are permitted to sell concessions (CDs, books, posters, t-shirts, etc.) at your show. You must provide your concessionaire. When sales are concluded, prior to load-out, the concessionaire must pay Symphony Space a commission of 20% of your gross sales.

Symphony Space has the right (but not the obligation) to sell its own concessions at your show, including merchandise and refreshments.

Only Symphony Space may sell food or drink during your show.

Receptions

Elisabeth Miller, General Manager, Bar Thalia, handles all receptions, catering and food and beverage needs for the Symphony Space and its renters. Please contact her at elisabeth.miller@symphonyspace.org or at 212.864.1414 x241.

Programs

Please provide your printed program in sufficient quantity and in a manner complete and ready for handout to the House Manager no later than 3 hours prior to curtain. It is important that your program is printed on 8 1/2" x 11" paper folded in half to conform to the theatre "playbill" size. Ushers will slip your program into the Symphony Space House Program cover.

Photography and Recording

Cameras may not be used during an event without prior consent of the House Manager. Symphony Space reserves the right to confiscate cameras being used without prior consent. Flash devises are strictly prohibited during an event.

You must inform the Booking Department (rentals@symphonyspace.org) at least two weeks prior to your event if it is to be recorded, for archival and/or promotional purposes only on film, video or audio tape. If the Booking Department grants permission, a recording authorization form must be signed. All recording devices must be in place before the house opens to the public. Recording must not interfere with the audience’s ability to enjoy the event.

House Opening

The theatre will open to the public one half hour prior to the scheduled curtain time. The stage must be performance-ready and house cleared at that time.

Cleaning

It is your responsibility to restore the theatre to “as is” condition. You must check all backstage areas including dressing rooms, west gallery and green room to ascertain that all of your effects have been removed and packed for load-out, and that all areas used by you and your staff have been left in a "broom clean" condition.

Signage

You may only use blue painter's tape (which you must supply) when affixing signage and this must only be done on non-painted surfaces. All placement of signage must be approved with the House Manager.